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Articles on software development

Pricing, timelines, technologies and pitfalls — written from our own projects.

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Web services & CRM

Corporate Portal vs Bitrix Intranet: Custom Development vs Off-the-Shelf Solution

Compare two approaches to building an internal digital environment: custom corporate portal vs. boxed Bitrix intranet. Learn which fits your needs.

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Web services & CRM

Access Rights and Compliance in Corporate CRM: Roles, Personal Data Protection, and Audit

Learn how to configure roles, protect personal data, and conduct audits in corporate CRM. Tips on compliance and regulatory requirements.

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Web services & CRM

Data Migration to CRM: Import Strategies, Deduplication, and History Preservation

We break down key steps of CRM data migration: from quality audit and import method selection to automatic deduplication and history preservation…

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Web services & CRM

Integrating Telephony and Messengers with CRM: Call Tracking, WhatsApp, and Telegram

Overview of integrating telephony, WhatsApp, and Telegram with CRM: benefits of call tracking, dialog management, and ready-made solutions from ESK Solutions.

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Web services & CRM

Sales Funnels and Automation in CRM: How Triggers and SLA Change Lead Management

Learn how to build a sales funnel in CRM with automatic triggers and SLA for leads. From stages to reports: processes that accelerate lead conversion and improve team accountability.

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Web services & CRM

Custom CRM vs AmoCRM and Bitrix24: When Building Your Own System Pays Off

When custom CRM pays off faster than ready-made: analyzing TCO, customization flexibility, and breaking free from vendor lock. Insights from ESK Solutions.

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Web services & CRM

From Monolith to Modular SaaS: Domain Boundaries Without Overengineering

How to break a monolithic SaaS application into loosely coupled modules, preserving development simplicity and reducing infrastructure costs.

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Web services & CRM

Feature flags and phased feature release in SaaS: release management, experiments, and safe rollback

Explore how feature flags enable SaaS teams to run experiments, perform canary releases, and instantly roll back changes.

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Web services & CRM

Subscriptions and Recurring Billing: Payment Architecture for SaaS

Exploring the architecture of subscriptions and recurring billing for SaaS: pricing plans, handling overdue payments, and webhook integration. Practical...

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Web services & CRM

User Onboarding in SaaS: Activation, Trial, and Retention

User onboarding in SaaS: activation strategies, trial periods, and retention. How product-led approach and metrics reduce churn and accelerate growth.

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Web services & CRM

Multi-tenant SaaS: Data Isolation and Billing Models — How to Choose the Architecture

Choosing data isolation and billing strategies for multi-tenant SaaS: schema-per-tenant, shared database, hybrid solutions, and their impact on cost and scalability.

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Web services & CRM

Secrets and Configuration: Vault, Env, Key Rotation in Practice

Practical guide to secure secret management in the cloud: HashiCorp Vault, environment variables, and key rotation. How to eliminate…

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